Frequently Asked Questions
Everything you need to know about your Ducati lifestyle gear.
How do I determine my correct size for Ducati apparel?
Since Italian tailoring tends to run smaller than US sizing, we recommend referring to the specific size chart on each product page. If you are between sizes, we generally suggest ordering one size up for a comfortable fit.
What is your return policy for riding gear?
We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that helmets and safety equipment must be in their original, unopened packaging to ensure safety standards are maintained.
How long will it take for my order to ship?
In-stock items typically ship within 1-2 business days. For specialized gear or items coming from Italy, shipping may take 7-14 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
Do you offer international shipping for Ducati fashion collections?
Yes, we ship our apparel and accessories worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and the weight of the order.
Are the lifestyle products genuine Ducati licensed merchandise?
Absolutely. Ducati Omaha is an authorized dealer, and all our apparel, from leather jackets to casual tees, is 100% authentic licensed Ducati Corse and lifestyle merchandise.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.